![]() Reinstall Epson Scan by following the instructions in your Start Here sheet. See Uninstalling Your Scanning Software for instructions on uninstalling Epson Scan. Once uninstalled go to this link and download and install the updated driver for Windows 11. Reinstall Epson Scan by following the instructions in your Start Here sheet.Ĭlick Start > Settings > Control Panel, double-click the Scanners and Cameras icon, and delete your scanner from the list of installed devices. -Look for Photo Scanner driver that was installed. Then delete your scanner’s icon and uninstall and reinstall Epson Scan. ![]() Reinstall Epson Scan by following the instructions in your Start Here sheet.Ĭlick Start > Control Panel > Printers and Other Hardware > Scanners and Cameras, or click Start > Control Panel and double-click the Scanners and Cameras icon. Windows 8.x: Navigate to the Apps screen and select Epson Scan 2 Utility. Do one of the following to access the Epson Scan 2 Utility: Windows 10: Click and select EPSON > Epson Scan 2 Utility. See Uninstalling Your Scanning Software for instructions on uninstalling Epson Scan. You can use the Epson Scan 2 Utility to change the time period before the scanner enters sleep mode and turns off automatically. Do one of the following:Ĭlick > Control Panel > Hardware and Sound > Scanners and Cameras, or click > Control Panel and double-click the Scanners and Cameras icon. Wait for the lights to go off or stop flashing, restart the devices you want to connect to the network, and reconnect to the network.With Windows, check whether your scanner appears more than once in the Scanners and Cameras utility. Wireless scanning from the scanner button has failed. The ! error and ready lights are on and the Wi-Fi light is flashing (ES-500W/ES-500WR) The Wi-Fi (white) and ! error lights are flashing slowly (ES-500W/ES-500WR)Ī network connection error has occurred (the date and time have not been set correctly). The Wi-Fi light is flashing slowly and ! error light is on (ES-500W/ES-500WR) ![]() If you are setting up network scanning using the optional Network Interface. Click OK to save your settings and close the Epson Scan 2 Utility. Press the stop button to clear the error, restart the devices you want to connect to the network, then reconnect to the network. Select the Enter address setting, type in the IP address or host name of your Epson Network Interface Unit or scanner, and click Add. The Wi-Fi and ! error lights are flashing slowly (ES-500W/ES-500WR)Īn access point settings error (security error) has occurred. The firmware update has failed and the scanner is in recovery mode. ![]() The ready light is off and the following lights are on: If the error continues, the scanner may be malfunctioning. Turn the scanner off and then back on again.Check the scanner connection to your computer to make sure it is secure.The following lights are flashing quickly:Ī fatal error has occurred. When the Wi-Fi on/off light on the scanner stays on, the scanner is connected to the network. The Wi-Fi on/off and AP mode lights flash alternately while establishing the connection. Make sure the scanner cover is closed and there is no jammed paper inside. Press and hold the Wi-Fi connect button on the scanner for at least 3 seconds, then release it when the Wi-Fi on/off light flashes blue. If the error continues, contact Epson for support. Turn the scanner off and then back on again. If the light continues to flash, a scanner error may have occurred. Remove any paper loaded in the input tray. You can often diagnose problems with your scanner by checking its lights.Ī paper jam or a double feed has occurred.
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